Warranty Policy

Last updated: Saturday, February 14, 2026

Coverage

If your item arrives with a manufacturing defect, we’ll replace it or refund it (depending on stock and the situation).

What’s Not Covered

• Normal wear and tear (scratches, fading over time, minor scuffs)
• Damage caused by misuse, accidents, or improper care
• Incorrect model selection/compatibility issues

How to Make a Warranty Claim

Email support@hanadelward.com within 14 days of delivery with:

• Your order number
• Clear photos/video showing the issue
• A short description of the problem