Privacy Policy
Last updated: Saturday, February 14, 2026
This Privacy Policy describes how Hana (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
Information We Collect
- Order information: name, billing/shipping address, payment details (processed securely by our payment providers), email, phone.
- Device information: browser, IP address, time zone, cookies, and how you interact with the site.
- Customer support info: messages you send us and any details you include.
How We Use Your Information
- To process payments and fulfill orders
- To communicate about your order, shipping, and support requests
- To improve our website and customer experience
- To prevent fraud and keep the site secure
- To send marketing emails (only if you opt in; you can unsubscribe anytime)
Sharing Your Information
We share information with trusted third parties only as needed to run our store (e.g., Shopify, payment processors, shipping carriers, analytics tools). We do not sell your personal information.
Cookies
We use cookies to power site functionality, remember preferences, and understand site performance. You can control cookies in your browser settings (note: blocking cookies may affect site functionality).
Your Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a request, contact us using the details below.
Data Retention
We retain order information for our records unless and until you ask us to delete it, where legally applicable.
Contact
If you have questions or requests, email support@hanadelward.com.